Return & Refund Policy

At SAZE, we care about delivering products that are comfortable, reliable, and made to be enjoyed. As socks are personal-wear products, we maintain strict hygiene standards and therefore follow a no-return and no-exchange policy.

Returns & Exchanges

All purchases made through SAZE are final. For hygiene and safety reasons, we are unable to accept returns or exchanges after an order has been delivered, regardless of whether the product has been used or remains unused.

Refunds & Replacements

If your order arrives with a damaged or defective product, we’re happy to help.

To be eligible for a refund or replacement:

The product must have arrived damaged or defective.

You must reach out to us within 48 hours of delivery.

You must provide clear photos of the product and its packaging showing the issue.

Once your request has been reviewed and approved, we will provide either:

A refund to your original payment method. For COD orders, the refund will be processed through bank transfer.

A replacement, subject to product availability.

Get in Touch

If there’s an issue with your order, please contact us within 48 hours of delivery:

Legal Name: Saaransh Kesarwani
Brand Name: SAZE
Business Type: Individual Business
Business Address: 566/1 Chirag Delhi , New Delhi , 110017
Email: saze.customercare@gmail.com
Phone: +91 8887369699

Please keep your order details and photos ready so we can resolve the issue as quickly as possible.

Thank you for choosing SAZE.